CONVERSION-DRIVEN / NON-INTRUSIVE / PRODUCT-AWARE
Turn Hesitation Into Purchases
Decision11 is an AI sales assistant that appears on product pages when shoppers hesitate, helping them make the right purchase decision based on their needs.
Powerful capabilities
Decision11 guids shoppers toward confident purchase decisions without disrupting the buying experience.
Contextual purchase guidance
Decision11 provides contextual guidance on product pages to support confident purchase decisions.
Personalized decision support
Every interaction adapts to the shopper’s needs, preferences, and intent in real time.
Natural engagement
The chat feels helpful, not salesy, appearing naturally at the right moment in the journey.
Conversion-focused by design
Decision11 is built to support purchase decisions, not generic conversations or customer support.
Easy website deployment
Implemented with a lightweight JavaScript snippet, with no backend changes required.
How it Works
A simple flow that mirrors how great in-store salespeople help customers decide.
1
Activate - Decision11 is automatically triggered on product pages, creating an opportunity to help shoppers as they consider their purchase.
2
Engage - A smart, contextual chat opens and asks the right questions to understand the shopper’s needs.
3
Guide - The AI explains differences between options and highlights the most relevant choice.
4
Convert - With clarity and confidence, shoppers are ready to complete the purchase.
Questions (FAQ)
Before getting started, here are answers to some common questions about how Decision11 works and how it fits into your store.
Decision11 provides guided purchase decision support through an AI-powered chat. It helps shoppers clarify their needs, understand differences between products, and move forward with confidence toward a purchase.
Decision11 is not a generic chatbot. It is a decision-focused sales assistant designed specifically to support purchase decisions on product pages, rather than handling support or open-ended conversations.
Decision11 asks targeted questions, highlights relevant product information that fits the shopper’s needs, helping reduce uncertainty and hesitation.
Decision11 is most effective on product pages where shoppers hesitate due to similar options, complex specifications, or higher-consideration purchases that benefit from guided decision-making.
Decision11 is implemented by adding a lightweight JavaScript snippet to your store. No backend integration is required.
No. The script is lightweight and designed to run without impacting load times or user experience.
Decision11 uses a traffic-based pricing model.
Contact us to discuss pricing options for your store.
Find out more
Learn how it works, when it’s most effective, and how it fits into real e-commerce decision moments.
The Approach
Understand how Decision11 helps shoppers move from hesitation to confident purchase decisions.
For Merchants
See how Decision11 helps online stores support shopper decisions and improve the buying experience.
DECISION / CONFIDENCE / CONVERSION
Where Decisions Become Purchases
Decision11 brings guided decision-making to every product page, helping customers choose with confidence and complete their purchase.